IT Support

Crash Technology – Flexible IT Support Services

Reliable, Scalable, and Cost-Effective IT Support When You Need It Most

🛠️ On-Demand IT Support

Need help fast? Our On-Demand IT Support provides quick, cost-effective solutions for businesses that require assistance on a case-by-case basis.

• Fast resolution for urgent IT issues
• Billed per incident at standard call-out rates
• Remote support is our first step—onsite visits available from our Gladstone Park office if needed
• Quick scope of work provided for on-site requirements

This service gives you the flexibility to engage our expert team only when needed, without long-term commitments.

⏳ Block Hours – Prepaid IT Support

For businesses that want predictable support costs and flexible usage, our Block Hours model is ideal.

• Prepay for a set number of support hours
• Valid for 12 or 18 months
• Use hours for:
  • Support incidents
  • Onsite visits
  • Projects
  • Cloud migrations
• Receive usage reports and alerts at 80% utilisation
• Option to top-up hours as needed

This model gives you self-managed IT support at a flat discounted hourly rate, with full transparency and flexibility.

📞 Need IT Support That Works for You?
Call us on 03 9359 1444
Visit: www.crashtechnology.com.au